Steven Orr Electrical (Echuca, Victoria)

Steve and Kirsten Orr run a successful electrical contracting business in Echuca, a beautiful town on the Murray River, about two and a half hours north of Melbourne. Echuca is known as the paddle steamer capital of Australia and was once the busiest inland port in Australia (some even suggest that it was the busiest port of any type).

Steve and Kirsten are typical of a husband and wife team managing a small business. With 3 field staff, Steve works out on site as well as managing the business. Kirsten helps out part time, as well as running a busy home with a child to look after.

Slashing the paperwork was a key reason for implementing SmartTrade, and the benefits are apparent. Steve now only spends half a day a week in the office, finding that quoting on site is much quicker and the time taken to invoice has been cut in half. Other benefits include more accurate pricing of jobs thanks to price files downloaded electronically from AWM, and field staff returning paperwork on time.

All in all, less time in the office and more time to enjoy life