Davis Electrical (Launceston, Tasmania)
Roger Davis runs a 4 man electrical business in Launceston. As is typical with small business owners, he juggled customer calls, working on jobs and doing the office paperwork. With his largely manual systems, he faced with employing help in the office if he wanted to grow the business.
Instead, Roger decided to implement SmartTrade. Now he feels that he is in control, and has the platform to grow his business.
One smart move Roger made was to set up his main customers (insurance companies, schools...) to log jobs into SmartTrade via the internet. Roger says “The number of incoming calls on my mobile has reduced by 20% since those customers started logging jobs electronically. I’m now interrupted less often and can focus on the job”.
Another feature that has made a huge difference according to Roger is importing invoices from his main electrical supplier (AWM) directly into his jobs. “The hours spent copying the items invoiced by my supplier into my job sheets are now history!”
But for Roger Davis the most important benefit is being on top of things by keeping track of his jobs through an easy-to-use application.